FAQ

1.Manufacturer or trading company? Where is the company located?

We are a trading and manufacture company who provides one-stop procurement for all solar related products.

 

2.How many people are there in the company? What is the turnover of your company?

There are 50 people in our company, they are all very professional staffs and stable.

 

3.What parts can the company supply?

We can provide all solar products such as solar panel, inverter, solar energy storage system, battery storage solution, solar household system, portable storage power., etc..

 

4.How long have you been involved in this market?

We have been engaged in solar industry with extensive muture experience for more than10 years.

 

5.Where are the main markets?

Our main markets are in the Europe, the Americas, Asia, and Africa and other markets.

 

6.How many agents or wholesalers are there overseas?

Currently, we have more than 60+ agents overseas, and we provide services to more than 300 companies.

 

7.Do you have your warehouse?

We have high quality dedicated storage warehouses.

 

8.Can we offer quotations for the products not shown on the website?

Yes, of cource. There are too many products for solar products, and not all of the products we can supply are showed out.

 

9.Does the product itself support OEM customization?

Yes, we provide OEM and product design.

 

10.What's the min quantity?

Yes, But there is no fixed min order quantity for each products, this need to be discussed by product and case.

 

11.Can you provide a product catalog?

Contact our business manager, we will send the product catalog to you.

 

12.Are samples available free of charge?

Mostly not, but depending on the product and projects situation.

 

13.Mass production time and delivery time.

30~90 days, different products have different production cycles.

 

14.About the terms and conditions of payment.

When you quote, we wil confim with you the trading method,FOB,CIF CNF, or other methods. We usually need you to pay 100% advance payment before shipment.

 

15.Product after-sales service scope and service period

Each products have their own warranty provision and time. We will provide our promptly techincal support once customers have any issue that need our support.